Frequently asked questions

Virti is an AI role-play and video training platform that brings learning to life with artificial intelligence and immersive videos. By mirroring the physical world, Virti provides realistic training scenarios for organizations - helping teams build and practice the skills that matter most, in a safe and measurable environment.

Virti is built for Learning & Development teams, HR leaders, and business managers who want to improve employee performance in areas like sales, leadership, customer service, and high-stakes communication. It's also widely used in healthcare, manufacturing, and transportation for compliance and clinical skills training.

Virti powers training across a wide range of industries - from sales enablement and leadership development in enterprise organizations, to clinical simulations that prepare healthcare professionals for high-pressure situations. Customers include global brands in retail, financial services, healthcare, manufacturing, and the public sector.

Absolutely. Virti is designed for global organizations and supports multilingual content, localized scenarios, and consistent training delivery at scale - whether your teams are in London, New York, Singapore, or anywhere in between. Our enterprise infrastructure ensures reliable access for thousands of concurrent learners.

Traditional e-learning is passive - learners watch, read, or click through content. Virti is different because it's practice-based. Learners engage in realistic conversations with AI Virtual Humans, receive real-time feedback, and can repeat scenarios until they're confident. This creates measurable behavior change rather than just knowledge transfer. Training is faster to deploy, available on demand, and generates rich analytics your team can act on.

You can start a 14-day free trial at app.virti.com/register - no credit card required. Alternatively, book a demo and a member of our team will walk you through the platform and help design a solution tailored to your training needs.

An AI Virtual Human is a sophisticated, computer-generated avatar that simulates human interaction. These AI characters are trained for specific conversational contexts - they can listen, respond, and engage in dynamic, lifelike dialogues. Unlike scripted chatbots, Virti's Virtual Humans use generative AI to create realistic, adaptive conversations that respond naturally to whatever the learner says.

AI role-play is ideal for developing soft skills such as communication, active listening, leadership, conflict resolution, objection handling, empathy, and clinical decision-making. These are precisely the skills that are difficult to practice in traditional training environments but have the highest impact on real-world performance.

Yes. You control the objectives, persona, background, and tone of each Virtual Human. You can script specific dialogue paths, define how the AI responds to different learner behaviors, and set the context for each scenario. The Virtual Human creator is no-code, so you don't need any technical expertise to build and customize characters.

Traditional role-play requires scheduling with a coach or peer, is inconsistent in quality, and provides limited feedback. AI role-play with Virti is available on demand, 24/7. Every learner gets the same high-quality scenario, receives immediate personalized feedback, and can repeat the practice as many times as they need. Managers get visibility into every session through built-in analytics.

Virti's Virtual Humans support multiple languages, enabling global organizations to deliver consistent training in learners' native languages. Speak to our team to confirm which languages are supported for your specific use case and region.

Virti includes four core product areas: Create (build AI role-play scenarios and interactive videos), Learn (deliver and manage learning programs), Analyze (track performance and ROI), and Scale (deploy training globally across teams). Each module is designed to work seamlessly together, giving L&D teams a complete solution from content creation to learner analytics.

No. Virti is designed for L&D professionals, not developers. The scenario builder and Virtual Human creator are fully no-code - you can build, publish, and manage training experiences through an intuitive interface without any technical expertise. Our onboarding team helps you get up and running quickly.

Virti's analytics engine captures detailed data from every training session - including learner responses, time spent, performance scores, and behavioral trends over time. You can track competency gains, identify skill gaps, compare cohort performance, and generate reports for stakeholders. This data connects training activity to measurable business outcomes.

Virti is accessible on desktop, tablet, and mobile browsers, as well as VR (Virtual Reality) headsets including Meta Quest and HTC Vive. Learners can switch between devices, with progress synced automatically. This flexibility means training can happen anywhere - at a desk, on the go, or in a fully immersive VR environment.

Yes. Virti supports fully branching interactive video scenarios where learners make decisions that affect the outcome. This creates realistic, consequence-driven experiences that reflect real workplace situations. Videos can be 2D, 3D, or 360-degree immersive recordings. Content partners can help you storyboard, record, and produce customized video experiences.

Yes. Virti has deep roots in immersive VR training and continues to support leading VR headsets including Meta Quest and HTC Vive. VR delivery offers the highest levels of presence and engagement for high-stakes scenarios - particularly in healthcare, safety training, and complex procedural tasks. Most organizations use Virti across a combination of web and VR depending on the scenario type.

Roleplay and coaching tools like Virti can support neurodiversity by making learning more flexible, clear and fair. Neurodiversity covers a wide range of differences, including autism, ADHD, dyslexia, dyspraxia, Tourette syndrome and other ways people may process information, communicate or respond to their environment. Because every person has different strengths and needs, these tools should:

• Offer text, speech, captions and transcripts.
• Allow extra time, pauses, rewinds and shorter sessions.
• Reduce background noise, visual clutter and unnecessary time pressure.
• Clearly explain the scenario, goal and assessment criteria.
• Assess clarity, accuracy and problem-solving rather than eye contact, tone, facial expression or response speed.
• Give simple, practical feedback with examples and opportunities to try again.
• Recognise different communication styles as equally valid.
• Train managers and colleagues to give clear instructions and make appropriate adjustments.
• Involve neurodivergent people in the design and testing process.

The aim is to keep the learning goal consistent while allowing people to achieve it in different ways.

Yes. Virti integrates with most LMS (Learning Management Systems) and learning ecosystems to make deployment seamless. We support SCORM and xAPI standards, and have direct integrations with platforms including Cornerstone OnDemand, Workday Learning, SAP SuccessFactors, and Moodle. Speak to a sales agent for details on your specific platform.

Virti connects with a range of enterprise systems including HR platforms, single sign-on (SSO) providers, and data platforms. Our team of integration experts can help connect your systems, share best practices for scenario-based learning content, and recommend the right infrastructure setup for your organization.

Yes. Virti supports SSO via SAML 2.0 and popular identity providers, enabling seamless, secure access for learners without the need for separate credentials. This simplifies rollout across large organizations and ensures learner management remains centralized in your existing systems.

Absolutely. Virti works with a network of certified content partners who can help organizations storyboard, record, and produce customized interactive video and VR experiences. Whether you need full end-to-end production support or just help with a specific scenario, our partner network covers a wide range of industries and specialisms.

Yes. Virti holds ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) certifications. These international standards demonstrate our commitment to quality, data security, and the protection of customer information. Our security posture is reviewed and audited regularly.

Virti is fully GDPR compliant and takes data privacy seriously. Learner data is processed and stored in accordance with applicable data protection regulations. We provide data processing agreements (DPAs) for enterprise customers, and our security team can assist with your organization's due diligence process. Contact us for a copy of our security documentation.

Virti's infrastructure is hosted on AWS (Amazon Web Services), with data centers in the EU and US. Enterprise customers can request region-specific data residency arrangements. Our cloud infrastructure is designed for high availability, with robust backup and disaster recovery processes in place.

Yes. Virti has extensive experience working in healthcare, where data security and compliance requirements are stringent. Our platform is used by leading healthcare organizations including hospital networks and medical training institutions. We work with customers to satisfy their specific compliance requirements and can provide relevant documentation to support procurement processes.

Virti offers flexible pricing plans to suit organizations of different sizes and needs - from growing teams to large enterprises. Plans are structured around the number of users and modules required. Visit our pricing page for an overview, or speak to our sales team for a tailored quote based on your specific requirements.

Yes. You can start a 14-day free trial at app.virti.com - no credit card required. The trial gives you access to the core platform so you can build your first scenario, explore Virtual Humans, and see how Virti works for your team before committing.

All Virti customers have access to our Help Center, onboarding resources, and customer support team. Enterprise customers benefit from a dedicated Customer Success Manager who works with you to maximize platform adoption, provides best-practice guidance for content creation, and helps you demonstrate ROI to stakeholders.

Absolutely. Our sales team can run a tailored demo focused on your specific industry, use case, and team structure. We'll show you how Virti has been used by similar organizations and work through how the platform would fit your training environment. Book a demoand we'll be in touch within one business day.

Your content and learner data remain accessible to you throughout your subscription. Before a contract renewal, your Customer Success Manager will review usage, outcomes, and any upcoming needs. If you choose not to renew, we'll work with you on a data export and offboarding plan to ensure a smooth transition.